
You may encounter this error when attempting to connect to your cPanel shared hosting account using FileZilla. “The server’s certificate is unknown. Please carefully examine the certificate to make sure the server can be trusted.” Proceeding past this error will then generate this error “Error: The data connection could not be established: ECONNREFUSED – Connection refused by server” Solutions To…

As is widely understood, all websites hosted on Linux Shared Hosting utilize the same server resources. Therefore, to provide optimal performance for every site, there are restrictions on resource usage for CPU, RAM, I/O, inodes, and entry processes. This article outlines how these resources impact your website and scenarios in which you might consider upgrading your hosting plan. CPU The…

If you’re experiencing difficulties connecting to your hosting account via FTP using FileZilla, review the information below to assist you in troubleshooting your FTP issue. 1. Incorrect Password If you do not enter the correct password for your hosting account, FileZilla produces the following error: Command: PASS ********** Response: 530 Login authentication failed Error: Critical Error Error: Could not connect…

cPanel categorizes all the files in your account into directories. The File Manager interface offered by cPanel allows you to manage and modify your files. To change the directory in which File Manager opens, perform the following steps: Create a new file or folder To create a new file or folder, perform the following steps: Rename a file or folder To…